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Valuable sincere service difficult - Business Hotel staff on duty to assist guests for medical treatment
I do not know you're in the hustle and bustle of the city, whether to feel such warmth, when a person to go out on the outside, no relatives around, then the pair of a helping hand at a critical moment, life can never forget the warmth and emotion.
Maybe in today's society, this sort of thing is not common today about Starfish Hotel a warm pit of the stomach thing.
In mid-March, for the North or the early spring, cold still night attack people's sleep. 3:00 the Starfish Hotel on duty Security ZHANG Pi copper ongoing night patrols just came back yard duty room, he heard the the shortness ambulance roared, the sound is getting closer to the last stop at the hotel's doorstep. The Master Wang Guodong and security of staff on duty ZHANG Pi copper together with the sensitive job, got up and ran to the door. Turned out, lived in Room 505 of the hotel guests from Tianjin to this attack and not suited to due to fatigue Canadian climate, relax in the evening, in the incidence guests due to panic, only to call the 120 emergencycall for help, did not inform the hotel staff.
120 emergency personnel upstairs to see the condition of the guests, and its early disposal, it is recommended to bring guests to the hospital for further examination and treatment. But new problems emerge, in accordance with the rules of the first-aid center, ambulance personnel wrong was taken to hospital for treatment staff to move, only family members of the patient lift downstairs, loaded onto the car can only be picked up. This allows the two duty officers in its interpretation families to no avail, to make the decision they will lift the guests downstairs. Any medical knowledge people know that heart disease incidence, moving may cause even life-threatening exacerbations.
But the two staff on duty no more want, and got a bed board, the guests from the 5th floor, carefully carried to the ambulance. Watched the ambulance disappearing the two sweat on duty no rest, but upstairs informed the manager on duty, the three men went to the guest's room, all the items of the guests return home and guest phone fortheir friends and relatives, and finally found the guests local friends, informing him to rest after the guests, when the sky has thrown a gray dawn, a pointer to the hotel lobby already 6:00.
Guests after hospital treatment, and soon turned the corner, and their friends in the patient's condition stable hotel later took away his belongings, and thanks to the assistance of the hotel guests. Guests back to Tianjin, a phone call thanks to the hotel to its aid.
Later, asked Wang Guodong Zhang Pi copper day not take into account the guests how to do the moving of disease progression. They are answered without hesitation, he is a patient, but at our hotel, the first of his guests.
If the lift is down, treatment and risk of 50%, if not action, only the risk. There is definitely a responsibility, but relative to the safety of guests, the responsibility is not important. No matter what happens, the guests' safety always comes first